Q# performance
April 18, 2024

Do it Best announces Q3 results and continued investment in members’ growth

FORT WAYNE, IN — After three quarters in its fiscal year, Do it Best reported total sales of more than $3.2 billion, a decrease of 7.2% over the same period during the prior year. An increase in interest rates, a soft economy, and a near non-existent winter across much of the country attributed to the decrease. “We’re experiencing the same thing our members and others in the industry are going through: an unsurprising return to a new normal,” said Do it Best President and CEO Dan Starr.

Even with the decrease in sales, profits remain strong, and Do it Best is making considerable investments in its operations; a total of $27 million has been committed to enhancing warehouse efficiency. The company recently upgraded its warehouse management system, which delivered an industry-leading 99.8% order accuracy rate, the highest in the co-op’s history. The company optimized deliveries, eliminating 1 million miles from its routes last year, resulting in savings of about $3 million. Do it Best has invested $30 million this fiscal year in store projects and member acquisitions to help member-owners drive growth and success in the coming year. Do it Best has increased remodel projects by nearly 200% and has added nearly 130 new locations. 

Do it Best also just concluded a very successful spring market in Houston. In addition to exceptional member and prospect turnout, the market featured more than 900 vendors, including a supersized Sneak Peek event with 33% more participating vendors, offering members increased opportunities to maximize margins. In a strategic move to expand vendor partnerships, Do it Best showed off the newest products to be stocked in the warehouse from Paslode, a leading manufacturer of cordless and pneumatic nailers, staplers, and fasteners.

“We’re expanding and strengthening our relationships with vendors, even as some competitors are facing vendor losses and legal challenges,” said Starr. “The expanded offerings at our market demonstrate our dedication to providing our members with unparalleled access to the products essential for their success.”

Growth is at the core of Do it Best’s decision to merge with United Hardware, a co-op serving much of the Great Plains region. The move, approved earlier this month, grows membership by 20% for Do it Best. Additionally, they added a ninth distribution center in South Dakota, expanding their capacity and allowing them to serve members more effectively. 

“This merger reinforces our belief and commitment in the co-op model, growth, and the independent entrepreneur,” said Starr. “It’s a step that reflects our ongoing commitment to not just grow, but to thrive and reinforce our collective strength and open new avenues for success.”

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About Do it Best

Based in Fort Wayne, IN, Do it Best is the only US-based, member-owned comprehensive and fully integrated hardware, lumber, and building materials buying cooperative in the home improvement industry. With annual sales of nearly $5 billion, Do it Best serves thousands of member-owned locations across the United States and in more than 50 other countries. For more information, visit doitbestonline.com and follow us on FacebookInstagramLinkedIn, and X.

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Taylor Feighner, Ferguson Advertising